State Farm® Insurance Agent Steve Fay
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
jonibek salimov
May 5, 2026
5
out of
5
rating by jonibek salimov
"Beautiful office and incredible staff. They got me a very affordable insurance quote on my car. Highly recommended. 👍👍"
We responded:
"Hi Jonibek, thank you for the awesome review! We’re so happy our team could help you find a car insurance quote in your budget and that you enjoyed your visit to our office. Your recommendation means a lot to us—thanks for sharing! 👍👍 - Steve Fay State Farm Insurance"
Jun Chang
May 5, 2026
5
out of
5
rating by Jun Chang
"Good job for help my insurance Corey"
We responded:
"Hi Jun, thank you for your kind words! We’re glad Corey at our State Farm agency could help with your insurance. We appreciate your trust and are here whenever you need us! - Steve Fay State Farm Insurance"
Nina Lin
May 4, 2026
1
out of
5
rating by Nina Lin
"*Edited to add: After my review, the agent harassed my father to take this down and to give him my cell number. Incredibly unprofessional. I would NOT do business with Steve Fay's office due to the unethical and scammy behavior of one of their agents. I'm writing this on behalf of my father who was tricked into paying for add-ons. It was an intentional and predatory act of adding unwanted insurance coverage to people's accounts and taking advantage of elderly customers not finding out due to the paperless discount and not having easy access to their online accounts. Either Steve's office encourages bad practices, or this agent needs to dismissed. One of the Chinese-speaking agents in Steve Fay's office kept insisting that it would lower the auto premiums if we added renter's insurance. My father repeatedly told the agent that we just need auto insurance for our 2 cars, and that we own our home and are not renters. We declined the renter's insurance. The agent added the renter's policy to the account without us knowing or agreeing, and was very sly by only telling us the total for the auto portion when asked. We didn't realize at first because we opted for the paperless discounts and monthly autopay. My father didn't have access to the online account due to tech challenges and only realized the price discrepancy after calculating later on. The agent still kept being pushy and avoiding answering straight after being asked why the price was not what we expected. Now that we've found out that they've been charging us for 3 policies instead of just the 2 auto policies for our 2 cars, we switched to Progressive and will be saving almost 1/3 of the price. Steve's office even made cancelling difficult for us, making us jump through multiple hoops and asking for more documentation than necessary. They didn't even give us the renter's policy number to cancel, which is why I had to step in to help my father create his online account to get the number and then write a separate cancellation letter. Otherwise, they would've just kept charging us for renter's insurance despite KNOWING and BEING TOLD REPEATEDLY that we don't need it. I would not recommend having Steve Fay as your State Farm agent. I've also reported this to State Farm's corporate office. This is not the right way to do business. Extremely disappointing for how many good reviews they have."
Ihor Kochura
May 4, 2026
5
out of
5
rating by Ihor Kochura
"Taras was an excellent and very helpful professional. Thank you!"
We responded:
"Hi Ihor, thank you for your kind words! We’re glad Taras at our State Farm agency provided you with excellent and helpful service. We appreciate your trust and look forward to assisting you anytime! - Steve Fay State Farm Insurance "
Ben Kadirov
April 30, 2026
5
out of
5
rating by Ben Kadirov
"Taras is great. He helped me to get my homeowners police. It was easy and seamless process. He got me better price and coverage than other insurance agencies were offering me. Thank you for the great service."
We responded:
"Hi Ben, thank you for sharing your experience! We’re glad Taras made getting your homeowners policy easy and seamless while helping you find better coverage and pricing. It’s always our goal to provide service that truly stands out. We appreciate you trusting our State Farm agency! - Steve Fay State Farm Insurance"
Xingxing Pan
April 29, 2026
5
out of
5
rating by Xingxing Pan
"Second time buying a new auto insurance, Sora helped me again, thank you for the help!!"
We responded:
"Thank you again for being a repeat customer. We are always here for you when you need to talk insurance. Congratulations on purchasing your first auto insurance! It's wonderful to hear that Sora was able to assist you and provide guidance throughout the process. Buying insurance for the first time can be a bit overwhelming, but having someone like Sora to assist you can make the experience much smoother. Thank you for choosing my agency and I look forward to continuing to serve you! - Steve Fay"
赵福成
April 28, 2026
5
out of
5
rating by 赵福成
"Agent sora"
We responded:
"Thank you, 赵福成, for the 5-star review and for mentioning Agent Sora. We truly appreciate your support! - Steve Fay State Farm Insurance "
Rachel Ho
April 28, 2026
5
out of
5
rating by Rachel Ho
"Getting insurance here is quick, simple and efficient. If you want to get it done in 5 minutes, look for Sora, she will help you."
We responded:
"Thank you, Rachel, for your kind words. It’s great to hear Sora made the process smooth and hassle-free for you. We’re happy to be your go-to team for insurance needs. - Steve Fay State Farm Insurance"
Alena Konoplenko
April 27, 2026
5
out of
5
rating by Alena Konoplenko
"I would like to express my sincere gratitude to Taras for helping me with both my auto insurance and home insurance. Everything was explained clearly, without any pressure. Taras found the best options in terms of price and coverage, answered all my questions, and guided me through every step of the process. It was a pleasure working with such a responsible and attentive professional. Highly recommend!"
We responded:
"Hi Alena, thank you so much for your thoughtful review! We’re thrilled Taras could guide you through your auto and home insurance with clear explanations and care. Helping you find the right balance of price and coverage is exactly what we aim for. We appreciate your recommendation and look forward to being here for you! - Steve Fay State Farm Insurance"
Amber Cruz
April 23, 2026
5
out of
5
rating by Amber Cruz
"Always quick, efficient, and helpful"
We responded:
"Hi Amber, thank you for the great feedback! We’re happy to hear our team at State Farm has been quick, efficient, and helpful for you. We appreciate your trust and are here whenever you need us! - Steve Fay State Farm Insurance "
Daniel Korte
April 20, 2026
5
out of
5
rating by Daniel Korte
"Super helpful and friendly! Would recommend"
We responded:
"Hi Daniel, thanks for the kind words! We’re so happy to hear you had a helpful and friendly experience. Your recommendation means a lot to us. We’re here anytime you need a hand with your insurance! - Steve Fay State Farm Insurance "
Sandy Zhen
April 20, 2026
5
out of
5
rating by Sandy Zhen
"Sora helps me set up Auto and Home, saving a lot"
We responded:
"Hi Sandy, thank you for sharing your experience! We’re glad Sora could help you set up both your auto and home insurance while saving you money. It’s great to know we’re making a difference for you. We’re here anytime you need us! - Steve Fay State Farm Insurance "
James Kobe
April 18, 2026
5
out of
5
rating by James Kobe
"Thank you very much, Sora, for the prompt handling and assistance. I will recommend you to my friends."
We responded:
"Hi James, thank you so much for your kind words! We’re glad Sora could assist you quickly and make the process smooth. We really appreciate you recommending our State Farm agency to your friends—it means a lot to us! - Steve Fay State Farm Insurance"
lion Chang
April 17, 2026
5
out of
5
rating by lion Chang
"Great agent and customer service thank you very much Olivia for helping me with my car insurance for a long time"
We responded:
"Hi Lion, thank you for your wonderful feedback! We’re so happy Olivia at our State Farm agency has been able to support you with your car insurance over the years. It’s a pleasure to have you with us, and we’re here anytime you need assistance! - Steve Fay State Farm Insurance "
titantrucking corp
April 17, 2026
5
out of
5
rating by titantrucking corp
"I have my personal auto insurance with state farm, Vivian is patient and professional. Hope state farm can insure my trucks in the future."
We responded:
"Hi Titan Trucking, thank you for your kind words! We’re glad Vivian at our State Farm agency has been patient and professional with your personal auto insurance. We’d love the opportunity to assist you with insuring your trucks in the future. - Steve Fay State Farm Insurance "
Ohyeah Chow
April 17, 2026
5
out of
5
rating by Ohyeah Chow
"Excellent service from Vivian"
We responded:
"Hi Ohyeah Chow, thanks so much for the shoutout! We’re really glad Vivian could provide you with excellent service. If you ever need anything else, just give us a call—we’re always happy to help! - Steve Fay State Farm Insurance "
wenyou yang
April 11, 2026
5
out of
5
rating by wenyou yang
"Sora"
We responded:
"Hi Wenyou, thank you so much for the 5-star rating! We’re happy to hear that Sora at our State Farm agency made a positive impression. We appreciate your support and are here whenever you need us! - Steve Fay State Farm Insurance "
Susan Richards
April 7, 2026
5
out of
5
rating by Susan Richards
"Associate Daler Nazuloev was extremely helpful in me setting up my Drive Safe & Save Beacon. I hope to save a lot! Thank you Daler!"
We responded:
"Hi Susan, thank you for sharing your experience! We’re glad Daler at our State Farm agency could help you set up your Drive Safe & Save Beacon. Here’s to saving more and protecting what matters most! We appreciate you and are here whenever you need us. - Steve Fay State Farm Insurance "
Đạt Nguyễn
April 6, 2026
5
out of
5
rating by Đạt Nguyễn
"Jeff is the man, he is very helpful and willing to give me all the best possible solutions for my situation. I highly recommend working with Jeff. My experience was much more over expected."
We responded:
"Hi Dat, thank you for the awesome review! We’re glad Jeff at our State Farm agency went above and beyond to find the best solutions for you. Your recommendation means a lot, and we’re here to support you anytime you need insurance help! - Steve Fay State Farm Insurance "
Yang Fu S.
April 6, 2026
5
out of
5
rating by Yang Fu S.
"Olivia is the best answered all my questions in a time"
We responded:
"Hi Yang, thank you for your kind words! We’re happy Olivia at our State Farm agency was able to answer all your questions promptly. We appreciate your trust and are here to assist you whenever you need us! - Steve Fay State Farm Insurance "
Edward Veyber
April 4, 2026
5
out of
5
rating by Edward Veyber
"Thank you Taras for your service"
We responded:
"Hi Edward, thank you for your kind note! We’re glad Taras at our State Farm agency could assist you. We appreciate your trust and look forward to supporting your insurance needs anytime! - Steve Fay State Farm Insurance "
Safet Stermugu
April 2, 2026
5
out of
5
rating by Safet Stermugu
"Hello i'm very thankful Tara's hel me great service"
We responded:
"Hi Safet, thank you for your kind words! We’re happy to hear Taras provided you with great service at our State Farm agency. We appreciate your trust and are here to help whenever you need us! - Steve Fay State Farm Insurance"
POLAT 1
April 2, 2026
5
out of
5
rating by POLAT 1
"Great company with a top notch customer service! Special thanks to Bexruz!"
We responded:
"Thank you for your wonderful review! We’re thrilled to hear you had a great experience and appreciate your shoutout to Daler for providing top-notch service. - Steve Fay State Farm Insurance "
TayTay Palmer
April 1, 2026
5
out of
5
rating by TayTay Palmer
"Was excellent in explaining everything to me was just overall great"
We responded:
"Hi TayTay, thank you for your kind words! We’re glad our State Farm agent could clearly explain everything and make your experience great. We’re here to help anytime you need assistance with your insurance! - Steve Fay State Farm Insurance "
Omar Mullan
March 31, 2026
5
out of
5
rating by Omar Mullan
"Taras was great. He helped me with all my needs and got me the best rate possible."
We responded:
"Hi Omar, thank you for your kind words! We’re glad Taras at our State Farm agency was able to assist with your insurance needs and help find a rate that works for you. We appreciate your trust and are here whenever you need us! - Steve Fay State Farm Insurance "