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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cosmo “Justin ieong” Gaming

July 3, 2025

5  out of  5
rating by Cosmo “Justin ieong” Gaming
"thank u for amazing customer service Corey"
We responded:
"Justin, thank you for recognizing Corey’s amazing customer service. Your feedback means a lot! - Steve Fay State Farm Insurance "
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Qinmei Lin

July 1, 2025

5  out of  5
rating by Qinmei Lin
"Thanks Olivia very nice helped me with my drive safe app"
We responded:
"Thank you so much for your kind words, Qinmei! I'm glad I could help you with your Drive Safe app. If you need any more assistance, feel free to reach out. Drive safe! - Steve Fay State Farm Insurance "
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Wang Minwei

July 1, 2025

5  out of  5
rating by Wang Minwei
"I had insurance with State Farm before. Left because of the rate. Vivian called me and now they offer cheaper premium. Glad to be customer again."
We responded:
"Mr. Wang, we're thrilled to have you back and glad Vivian could help find a more affordable premium for you. Thank you for choosing State Farm again! - Steve Fay State Farm Insurance "
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Kongz Gao

July 1, 2025

5  out of  5
rating by Kongz Gao
"Olivia Gao is very good, answered all questions helped reviewed my policy to get more discounts"
We responded:
"Kongz, we're happy to hear Olivia provided excellent service and helped you find additional discounts. Thank you for sharing your positive experience! - Steve Fay State Farm Insurance "
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Orlando DeJesus

June 26, 2025

5  out of  5
rating by Orlando DeJesus
"Thank you Oscar I appreciate ur help great customer service"
We responded:
"Thank you, Orlando! We're glad to hear that Oscar provided you with great customer service. We appreciate your feedback and look forward to assisting you again in the future! - Steve Fay State Farm Insurance"
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ziqiang li

June 25, 2025

5  out of  5
rating by ziqiang li
"Sora helps me obtain Auto ins which everywhere gave me such a headache!!! Thanks"
We responded:
"Thank you, Ziqiang, for your fantastic review! We’re so glad to hear that Sora was able to help you navigate the process of obtaining auto insurance. We understand how challenging it can be, and it's wonderful to know that Sora made it easier for you. If you need any further assistance in the future, don’t hesitate to reach out. Thanks again for choosing us! - Steve Fay State Farm Insurance "
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Kelly Li

June 25, 2025

5  out of  5
rating by Kelly Li
"Transferred to State Farm. Great rate,great service, thank you Vivian"
We responded:
"Hi Kelly! Thank you so much for your kind words! We're thrilled to hear that you're happy with your great rate and service at State Farm. Vivian is indeed a valuable part of our team, and we’re glad she was able to assist you. If you have any more questions or need further assistance, feel free to reach out. Welcome aboard! - Steve Fay State Farm Insurance "
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Wenkun Wu

June 25, 2025

5  out of  5
rating by Wenkun Wu
"Very good service atttude. Thanks Sora"
We responded:
"Thank you for the feedback, Wenkun! We're glad to hear you appreciated the service attitude. Sora will be happy to know their efforts made a positive impact. If you need anything else, just let us know! - Steve Fay State Farm Insurance "
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Yu Alex

June 20, 2025

5  out of  5
rating by Yu Alex
"Number one best!!! Sora"
We responded:
"Thank you, Yu Alex, for your fantastic review of Sora! We’re thrilled to hear that you consider her the number one best. Your support means a lot to us, and we look forward to helping you again soon! - Steve Fay State Farm Insurance "
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A si

June 20, 2025

5  out of  5
rating by A si
"Amazing experience with Sora. Always on top on my questions and concerns. 5 stars as always !"
We responded:
"Thank you for the fantastic review! We’re delighted to hear that you had an amazing experience with Sora. Providing prompt and attentive support is our priority, and it’s wonderful to know that your questions and concerns were addressed. We truly appreciate your 5-star rating and look forward to continuing to assist you in the future! - Steve Fay State Farm Insurance "
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Arsen Zargarov

June 19, 2025

5  out of  5
rating by Arsen Zargarov
"Works super quickly and is eager to help out! Found me great prices on my policies."
We responded:
"Thank you so much for your kind words, Arsen! We’re thrilled to hear that our team was able to assist you quickly and help you find great prices on your policies. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. - Steve Fay State Farm Insurance "
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TJ Zhang

June 17, 2025

5  out of  5
rating by TJ Zhang
"Thank you lyons help me setup dss"
We responded:
"Thank you, Tj, for your feedback! I'm glad to hear that Lyons was able to help you set up DSS. If you have any more questions or need further assistance, feel free to reach out! - Steve Fay State Farm Insurance "
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wei chen

June 16, 2025

5  out of  5
rating by wei chen
"赵小姐Olivia非常好认真讲保险"
We responded:
"Thank you, Wei, for your positive feedback! We're glad to hear that Olivia provided you with thorough and attentive service regarding insurance. Your satisfaction is important to us! - Steve Fay State Farm Insurance "
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Wen xuan Lin

June 13, 2025

5  out of  5
rating by Wen xuan Lin
"Sora offers me with auto insurance plan at a very low prices and explains it in detail with a professional and calm demeanor. 十分感谢Sora小姐姐的帮助"
We responded:
"Thank you, Wen, for your wonderful review! We're delighted to hear that Sora provided you with an affordable auto insurance plan and took the time to explain everything clearly. Her professionalism and calm demeanor are truly appreciated, and we're glad she could assist you. If you need any further help, feel free to reach out! - Steve Fay State Farm Insurance "
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Xiaoyan Chen

June 12, 2025

5  out of  5
rating by Xiaoyan Chen
"Olivia helped me with my policy, thanks"
We responded:
"Thank you, Xiaoyan, for your feedback! We're glad to hear that Olivia was able to assist you with your policy. If you have any further questions or need additional support, please don't hesitate to reach out. - Steve Fay State Farm Insurance "
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miao niao wu

June 11, 2025

5  out of  5
rating by miao niao wu
"My relative referred me to Vivian. Many of my friends also have got their insurance from her. Highly recommend to speak to Vivian."
We responded:
"Thank you, Miao, for your feedback! It's great to hear that you had a positive experience with Vivian and that she comes highly recommended by both your relative and friends. Your recommendation means a lot! - Steve Fay State Farm Insurance "
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Juan Sánchez

June 10, 2025

5  out of  5
rating by Juan Sánchez
"Anna helped me find an auto policy thank you so much."
We responded:
"Thank you for your feedback, Juan! I'm glad to hear that Anna was able to assist you in finding an auto policy. If you have any more questions or need further assistance, feel free to reach out. - Steve Fay State Farm Insurance "
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qiang guo

June 6, 2025

5  out of  5
rating by qiang guo
"谢谢赵小姐打印保险认真态度非常好"
We responded:
"Thank you for your kind words, Qiang! We're glad to hear that you were pleased with Miss Zhao's attentive service in printing your insurance documents. We always strive to provide the best assistance possible. If you need any further help, please don't hesitate to reach out! - Steve Fay State Farm Insurance "
Profile photo of YUAN GUANG LIN

YUAN GUANG LIN

June 4, 2025

5  out of  5
rating by YUAN GUANG LIN
"Thank you Olivia for helping me with my policy discounts"
We responded:
"Thank you for your feedback, Juan! We're thrilled to hear that Olivia was able to assist you with your policy discounts. Your satisfaction is our priority! - Steve Fay State Farm Insurance "
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Fiora Haynes-Mack

May 30, 2025

5  out of  5
rating by Fiora Haynes-Mack
"Steven Fay became my assigned agent on default in February of 2025 after my previous agent retired. I met him today, in office and found him to demonstrate courtesy, professionalism and a well rounded knowledge of insurance products. At this time I would highly recommend Mr. Fay for your insurance needs."
We responded:
"Thank you for your review, Fiora! We’re delighted to hear about your positive experience with our office. It's great to know that we demonstrated courtesy, professionalism, and a well-rounded knowledge of insurance products during your meeting. We appreciate your recommendation and are confident that Steve will continue to provide excellent service for your insurance needs. - Steve Fay State Farm Insurance "
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wu minfeng

May 30, 2025

5  out of  5
rating by wu minfeng
"Daniel is professional and provides excellent service"
We responded:
"Thank you for your feedback, Wu! I’m glad to hear that Daniel provided you with excellent service. We strive for professionalism in everything we do, and it’s wonderful to know that it made a positive impact on your experience. If you need anything else, feel free to reach out! - Steve Fay State Farm Insurance "
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Qiting Liu

May 30, 2025

5  out of  5
rating by Qiting Liu
"Daniel is the best ! He is patient, understand what I need and nice! Excellent service!"
We responded:
"Thank you for the wonderful feedback, Qiting! We're thrilled to hear that Daniel provided you with such excellent service. His patience and understanding truly make a difference, and we're glad he could meet your needs. If you ever need anything else, we're here to help! - Steve Fay State Farm Insurance "
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wu mike

May 29, 2025

5  out of  5
rating by wu mike
"Daniel provides excellent service."
We responded:
"Thank you for your feedback, Mike! We're glad to hear that Daniel provided you with excellent service. We appreciate your support and look forward to serving you again! - Steve Fay State Farm Insurance "
Profile photo of qing zheng

qing zheng

May 29, 2025

5  out of  5
rating by qing zheng
"Sora helps me save a lot of money on auto insurance"
We responded:
"Thank you for your feedback, Qing! We're thrilled to hear that Sora was able to help you save a lot of money on your auto insurance. We appreciate your support and are here to assist you with any future insurance needs! - Steve Fay State Farm Insurance "
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董兴

May 29, 2025

5  out of  5
rating by 董兴
"赵小姐客服非常好认真帮忙,推荐"
We responded:
"Thank you for your kind words! We're glad to hear that our customer service representative provided you with excellent and attentive assistance. We appreciate your recommendation and look forward to helping you again in the future! - Steve Fay State Farm Insurance "