Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yu Alex

Yu Alex

June 20, 2025

5  out of  5
rating by Yu Alex
"Number one best!!! Sora"
We responded:
"Thank you, Yu Alex, for your fantastic review of Sora! We’re thrilled to hear that you consider her the number one best. Your support means a lot to us, and we look forward to helping you again soon! - Steve Fay State Farm Insurance "
Profile photo of A si

A si

June 20, 2025

5  out of  5
rating by A si
"Amazing experience with Sora. Always on top on my questions and concerns. 5 stars as always !"
We responded:
"Thank you for the fantastic review! We’re delighted to hear that you had an amazing experience with Sora. Providing prompt and attentive support is our priority, and it’s wonderful to know that your questions and concerns were addressed. We truly appreciate your 5-star rating and look forward to continuing to assist you in the future! - Steve Fay State Farm Insurance "
Profile photo of Arsen Zargarov

Arsen Zargarov

June 19, 2025

5  out of  5
rating by Arsen Zargarov
"Works super quickly and is eager to help out! Found me great prices on my policies."
We responded:
"Thank you so much for your kind words, Arsen! We’re thrilled to hear that our team was able to assist you quickly and help you find great prices on your policies. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. - Steve Fay State Farm Insurance "
Profile photo of TJ Zhang

TJ Zhang

June 17, 2025

5  out of  5
rating by TJ Zhang
"Thank you lyons help me setup dss"
We responded:
"Thank you, Tj, for your feedback! I'm glad to hear that Lyons was able to help you set up DSS. If you have any more questions or need further assistance, feel free to reach out! - Steve Fay State Farm Insurance "
Profile photo of wei chen

wei chen

June 16, 2025

5  out of  5
rating by wei chen
"赵小姐Olivia非常好认真讲保险"
We responded:
"Thank you, Wei, for your positive feedback! We're glad to hear that Olivia provided you with thorough and attentive service regarding insurance. Your satisfaction is important to us! - Steve Fay State Farm Insurance "
Profile photo of Wen xuan Lin

Wen xuan Lin

June 13, 2025

5  out of  5
rating by Wen xuan Lin
"Sora offers me with auto insurance plan at a very low prices and explains it in detail with a professional and calm demeanor. 十分感谢Sora小姐姐的帮助"
We responded:
"Thank you, Wen, for your wonderful review! We're delighted to hear that Sora provided you with an affordable auto insurance plan and took the time to explain everything clearly. Her professionalism and calm demeanor are truly appreciated, and we're glad she could assist you. If you need any further help, feel free to reach out! - Steve Fay State Farm Insurance "
Profile photo of Xiaoyan Chen

Xiaoyan Chen

June 12, 2025

5  out of  5
rating by Xiaoyan Chen
"Olivia helped me with my policy, thanks"
We responded:
"Thank you, Xiaoyan, for your feedback! We're glad to hear that Olivia was able to assist you with your policy. If you have any further questions or need additional support, please don't hesitate to reach out. - Steve Fay State Farm Insurance "
Profile photo of miao niao wu

miao niao wu

June 11, 2025

5  out of  5
rating by miao niao wu
"My relative referred me to Vivian. Many of my friends also have got their insurance from her. Highly recommend to speak to Vivian."
We responded:
"Thank you, Miao, for your feedback! It's great to hear that you had a positive experience with Vivian and that she comes highly recommended by both your relative and friends. Your recommendation means a lot! - Steve Fay State Farm Insurance "
Profile photo of Juan Sánchez

Juan Sánchez

June 10, 2025

5  out of  5
rating by Juan Sánchez
"Anna helped me find an auto policy thank you so much."
We responded:
"Thank you for your feedback, Juan! I'm glad to hear that Anna was able to assist you in finding an auto policy. If you have any more questions or need further assistance, feel free to reach out. - Steve Fay State Farm Insurance "
Profile photo of qiang guo

qiang guo

June 6, 2025

5  out of  5
rating by qiang guo
"谢谢赵小姐打印保险认真态度非常好"
We responded:
"Thank you for your kind words, Qiang! We're glad to hear that you were pleased with Miss Zhao's attentive service in printing your insurance documents. We always strive to provide the best assistance possible. If you need any further help, please don't hesitate to reach out! - Steve Fay State Farm Insurance "
Profile photo of YUAN GUANG LIN

YUAN GUANG LIN

June 4, 2025

5  out of  5
rating by YUAN GUANG LIN
"Thank you Olivia for helping me with my policy discounts"
We responded:
"Thank you for your feedback, Juan! We're thrilled to hear that Olivia was able to assist you with your policy discounts. Your satisfaction is our priority! - Steve Fay State Farm Insurance "
Profile photo of Fiora Haynes-Mack

Fiora Haynes-Mack

May 30, 2025

5  out of  5
rating by Fiora Haynes-Mack
"Steven Fay became my assigned agent on default in February of 2025 after my previous agent retired. I met him today, in office and found him to demonstrate courtesy, professionalism and a well rounded knowledge of insurance products. At this time I would highly recommend Mr. Fay for your insurance needs."
We responded:
"Thank you for your review, Fiora! We’re delighted to hear about your positive experience with our office. It's great to know that we demonstrated courtesy, professionalism, and a well-rounded knowledge of insurance products during your meeting. We appreciate your recommendation and are confident that Steve will continue to provide excellent service for your insurance needs. - Steve Fay State Farm Insurance "
Profile photo of wu minfeng

wu minfeng

May 30, 2025

5  out of  5
rating by wu minfeng
"Daniel is professional and provides excellent service"
We responded:
"Thank you for your feedback, Wu! I’m glad to hear that Daniel provided you with excellent service. We strive for professionalism in everything we do, and it’s wonderful to know that it made a positive impact on your experience. If you need anything else, feel free to reach out! - Steve Fay State Farm Insurance "
Profile photo of Qiting Liu

Qiting Liu

May 30, 2025

5  out of  5
rating by Qiting Liu
"Daniel is the best ! He is patient, understand what I need and nice! Excellent service!"
We responded:
"Thank you for the wonderful feedback, Qiting! We're thrilled to hear that Daniel provided you with such excellent service. His patience and understanding truly make a difference, and we're glad he could meet your needs. If you ever need anything else, we're here to help! - Steve Fay State Farm Insurance "
Profile photo of wu mike

wu mike

May 29, 2025

5  out of  5
rating by wu mike
"Daniel provides excellent service."
We responded:
"Thank you for your feedback, Mike! We're glad to hear that Daniel provided you with excellent service. We appreciate your support and look forward to serving you again! - Steve Fay State Farm Insurance "
Profile photo of qing zheng

qing zheng

May 29, 2025

5  out of  5
rating by qing zheng
"Sora helps me save a lot of money on auto insurance"
We responded:
"Thank you for your feedback, Qing! We're thrilled to hear that Sora was able to help you save a lot of money on your auto insurance. We appreciate your support and are here to assist you with any future insurance needs! - Steve Fay State Farm Insurance "
Profile photo of 董兴

董兴

May 29, 2025

5  out of  5
rating by 董兴
"赵小姐客服非常好认真帮忙,推荐"
We responded:
"Thank you for your kind words! We're glad to hear that our customer service representative provided you with excellent and attentive assistance. We appreciate your recommendation and look forward to helping you again in the future! - Steve Fay State Farm Insurance "
Profile photo of Tom Mi Hwang

Tom Mi Hwang

May 29, 2025

5  out of  5
rating by Tom Mi Hwang
"Vivian is super helpful"
We responded:
"Thank you for your feedback, Tom! We're glad to hear that Vivian was super helpful during your experience. We appreciate your support and look forward to assisting you again! - Steve Fay State Farm Insurance "
Profile photo of anthony deng

anthony deng

May 29, 2025

5  out of  5
rating by anthony deng
"Vivian is excellent. Great service."
We responded:
"Thank you for your feedback, Anthony! We're delighted to know that Vivian provided you with excellent service. Your support means a lot to us, and we look forward to assisting you again in the future! - Steve Fay State Farm Insurance "
Profile photo of Qi Qi Zhehg

Qi Qi Zhehg

May 28, 2025

5  out of  5
rating by Qi Qi Zhehg
"Daniel 服务非常不错"
We responded:
"Thank you, Qi Qi, for your kind words! We're thrilled to hear that you had a great experience with Daniel. We appreciate your feedback and look forward to serving you again in the future! - Steve Fay State Farm Insurance "
Profile photo of Jessica Chen

Jessica Chen

May 28, 2025

5  out of  5
rating by Jessica Chen
"Daniel 非常好"
We responded:
"Thank you, Jessica, for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Steve Fay State Farm Insurance "
Profile photo of Liya Zhang

Liya Zhang

May 28, 2025

5  out of  5
rating by Liya Zhang
"Olivia and Sora helped me a lot!! Highly Recommend"
We responded:
"Thank you for your feedback, Liya! We're thrilled to hear that Olivia and Sora were able to assist you effectively. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out. - Steve Fay State Farm Insurance "
Profile photo of Diane Huang

Diane Huang

May 23, 2025

5  out of  5
rating by Diane Huang
"Thank you lyons help me setup drive safe discount"
We responded:
"Thank you for your feedback, Diane. We're glad to hear that Lyons was able to assist you in setting up the Drive Safe discount. Your satisfaction is important to us, and we appreciate you taking the time to share your experience! - Steve Fay State Farm Insurance "
Profile photo of Xin Lin

Xin Lin

May 23, 2025

5  out of  5
rating by Xin Lin
"赵小姐很认真介绍车保险"
We responded:
"Xin, thank you for your feedback! We're glad to hear that Miss Zhao was thorough in introducing you to car insurance. We appreciate your support and hope to assist you again in the future! - Steve Fay State Farm Insurance "
Profile photo of NYCBLOOM

NYCBLOOM

May 22, 2025

5  out of  5
rating by NYCBLOOM
"Merica,was very helpful in paying off my dmv fee and answering my questions for my policies.Abd I got a great life insurance rate .thank you !"
We responded:
"Thank you, NYCBLOOM, for your wonderful feedback! We're glad Merica was able to assist you with your DMV fee and provide answers to your questions, as well as help you secure a great life insurance rate. - Steve Fay State Farm Insurance "