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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Зарнигор Рустамовна

Зарнигор Рустамовна

November 26, 2025

5  out of  5
rating by Зарнигор Рустамовна
"Corey was amazing!!!! Always helpful and professional!"
We responded:
"Зарнигор, thank you so much for your wonderful feedback! We're delighted to hear that Corey was always helpful and professional. Your kind words mean a lot to us! - Steve Fay State Farm Insurance "
Profile photo of Amy Chiu

Amy Chiu

November 25, 2025

5  out of  5
rating by Amy Chiu
"非常好的保險公司 謝謝Olivia幫忙車保險"
We responded:
"Amy, thank you for your kind words! We're glad to hear you had a great experience with our insurance company, and that Olivia was able to assist you with your car insurance. We appreciate your support! - Steve Fay State Farm Insurance"
Profile photo of wj zhang

wj zhang

November 21, 2025

5  out of  5
rating by wj zhang
"Daniel is excellent agent"
We responded:
"Thank you very much, Wj Zhang, for your kind words. Daniel, part of the Steve Fay team here in the Brooklyn neighborhood, truly appreciates your positive feedback. - Steve Fay State Farm Insurance "
Profile photo of Anny Guo

Anny Guo

November 21, 2025

5  out of  5
rating by Anny Guo
"Excellent service from Vivian"
We responded:
"Thank you so much, Anny, for your kind words. Vivian and the Steve Fay State Farm team are dedicated to delivering excellent insurance service and being a good neighbor here in New York. - Steve Fay State Farm Insurance "
Profile photo of Mohammad Saeed

Mohammad Saeed

November 21, 2025

5  out of  5
rating by Mohammad Saeed
"I highly recommend Oscar Flores as a State Farm Representative. Oscar has provided truly exceptional service and valuable guidance, not just to me, but also to my entire family and several friends I have referred to him. His knowledge about auto insurance is truly impressive. He takes the time to clearly break down complex policy details, ensuring that we all understand our coverage and are getting the best value. This level of dedication and clarity has made the insurance process painless and transparent. If you are looking for a professional, knowledgeable, and reliable agent who genuinely cares about his clients, look no further than Oscar Flores."
We responded:
"Thank you very much, Mohammad, for your thoughtful and detailed recommendation. Oscar Flores truly appreciates your trust and is grateful for the opportunity to assist you, your family, and friends. He is committed to providing clear guidance and exceptional service, and your feedback means a lot to him. - Steve Fay State Farm Insurance "
Profile photo of meifang CHEN

meifang CHEN

November 20, 2025

5  out of  5
rating by meifang CHEN
"赵小姐Olivia 的服务超級好,人很nice. 很有耐心. 真心推薦.👍🏻"
We responded:
"Thank you very much, Meifang, for your wonderful feedback. Olivia Zhao is delighted to hear that you appreciated her patience and kindness. She truly values your sincere recommendation! - Steve Fay State Farm Insurance "
Profile photo of Kevin Flores

Kevin Flores

November 20, 2025

5  out of  5
rating by Kevin Flores
"Oscar Flores is very helpful with auto insurance recommended"
We responded:
"Thank you, Kevin! We're glad Oscar Flores provided helpful support with your auto insurance in New York and the surrounding areas. We appreciate your recommendation and look forward to assisting you with all your insurance needs in Brooklyn and beyond!- Steve Fay State Farm Insurance "
Profile photo of Rodrigo Coh

Rodrigo Coh

November 20, 2025

5  out of  5
rating by Rodrigo Coh
"Oscar Flores helps me with my insurance needs I definitely recommend"
We responded:
"Thank you, Rodrigo! We're happy to hear that Oscar Flores has been a great help with your insurance needs. We appreciate your recommendation and are here whenever you need assistance with your insurance in Brooklyn! - Steve Fay State Farm Insurance "
Profile photo of Gabriel C

Gabriel C

November 20, 2025

5  out of  5
rating by Gabriel C
"Oscar Flores is helpful with auto insurance recommended"
We responded:
"Thank you, Gabriel! We're glad Oscar Flores was helpful with your auto insurance needs. We appreciate your recommendation and look forward to assisting you with all your insurance needs! - Steve Fay State Farm Insurance "
Profile photo of SIUMAN WONG

SIUMAN WONG

November 18, 2025

5  out of  5
rating by SIUMAN WONG
"非常好的保險公司 謝謝趙小姐幫忙"
We responded:
"Thank you very much, Siuman, for your kind words. We appreciate your trust in our insurance company, and Ms. Zhao is grateful for the opportunity to assist you. - Steve Fay State Farm Insurance "
Profile photo of Sandy Mo

Sandy Mo

November 17, 2025

5  out of  5
rating by Sandy Mo
"赵小姐:工作認真負責任,服務態度好."
We responded:
"Thank you, Sandy! We’re glad to hear that Ms. Zhao is hardworking, responsible, and provides excellent service. Your feedback is greatly appreciated! - Steve Fay State Farm Insurance "
Profile photo of Alex Gelman

Alex Gelman

November 17, 2025

5  out of  5
rating by Alex Gelman
"Just got car insurance from them. Daler was nice, knowledgeable, and genuinely committed to helping me find the right coverage. The entire process was smooth, quick and stress-free, and they took the time to explain every detail clearly. Thank you"
We responded:
"Thank you, Alex! We're glad Daler could provide knowledgeable and committed support to make your car insurance process smooth and stress-free. We appreciate your kind words! - Steve Fay State Farm Insurance "
Profile photo of George Pirve

George Pirve

November 14, 2025

1  out of  5
rating by George Pirve
"Avoid!"
We responded:
"Thank you for your feedback, George. We understand that insurance rates can sometimes be higher than expected, and while we strive to offer the best coverage and service possible, rates are determined by many factors beyond our control. Our team is committed to providing excellent customer service and working with each customer to find the best options available. We appreciate the opportunity to assist you and hope to resolve any concerns you may have. - Steve Fay State Farm Insurance "
Profile photo of german

german

November 12, 2025

5  out of  5
rating by german
"Dalers an Amazing agent—always goes the extra mile!"
We responded:
"Thank you, German! We’re glad to hear that Daler consistently goes the extra mile to assist you. Your support means a lot! - Steve Fay State Farm Insurance "
Profile photo of Clint Byrne

Clint Byrne

November 12, 2025

5  out of  5
rating by Clint Byrne
"Ok when you get insurance you kinda do it begrudgingly. I admit that. You need to have it, hope to never need it. The buying process isn't always fun. But I have to say this agency was awesome. I was car shopping and trying to sort out prices on an electric vehicle and so many other agencies had insane prices. Anna at State Farm didn't get annoyed when I called every couple days for a new quote and even congratulated me when I finally got the vehicle I wanted. I just really appreciated the service. I didn't feel like a number calling a national corporation, it felt like when my parents got a car and went to their local insurance agent who knew them by name. I'm posting a pic of my demo drive with my super happy son just to say thanks I can't recommend the Agency over here and just appreciated the help."
We responded:
"Clint, thank you for sharing such a genuine and heartfelt review. It’s great to hear that Anna made the whole process feel personal and supportive, especially during what can be a frustrating experience. We love knowing you felt like more than just a number and that you and your son are happy with your new vehicle. Thanks for trusting us and for the kind words—you’re always welcome here! - Steve Fay State Farm Insurance "
Profile photo of Ricky Long

Ricky Long

November 12, 2025

5  out of  5
rating by Ricky Long
""Like a good neighbor, State Farm is there." It’s true. I recently had an incident where I needed expedited service. It took a minute to reach my agent, from holding, to a dropped call.. but in the end, my agent called back. To be frank, it felt longer than expected.. but in reality, it was probably only 5 minutes. My agent, Daniel, walked me through the whole ordeal. He was calm, patient, and listened to me vent. In the end, I gained clarity without any impulsive decisions. On normal days, the communication is great. Fast response. My requests are immediately met. Quotes are very easy. Less time spent on the website. That’s why I pay a premium over the competition. I have to say.. I’m very content with switching from Geico."
We responded:
"Ricky, thank you for your honest and thoughtful feedback. We appreciate your patience during the expedited service and are glad Daniel was able to guide you calmly and clearly through the process. It’s great to hear that overall you’re happy with the communication and service, and that the switch has been worth it for you. Your satisfaction means a lot! - Steve Fay State Farm Insurance "
Profile photo of Val Sachakov

Val Sachakov

November 11, 2025

5  out of  5
rating by Val Sachakov
"Taras at statefarm somehow found me the best insurance policy for the lowest rates. Savings hundreds of dollars. Very thankful. Thank you!"
We responded:
"So glad to hear that, Val! Taras really knows how to find the best deals and save you big. Thanks for sharing, and we’re happy to help! - Steve Fay State Farm Insurance "
Profile photo of Meherzad Bodhanwala

Meherzad Bodhanwala

November 11, 2025

5  out of  5
rating by Meherzad Bodhanwala
"Taras was an excellent agent! Kept having trouble starting policies with other companies but Taras knew what he was doing and got me a good policy saving me almost 200$ a month compared to my previous policy. He was knowledgeable about the underwriting process and seems to be well connected with State Farm. Highly recommend"
We responded:
"Thank you, Meherzad, for your detailed feedback. We're glad Taras was able to navigate the process smoothly and help you save significantly on your policy. Your recommendation means a lot to us! - Steve Fay State Farm Insurance "
Profile photo of Alisher Akramov

Alisher Akramov

November 7, 2025

5  out of  5
rating by Alisher Akramov
"Спасибо далер большое"
We responded:
"Thank you, Alisher! We appreciate your kind words and are glad Daler could assist you. - Steve Fay State Farm Insurance"
Profile photo of Zarif Khakulov

Zarif Khakulov

November 7, 2025

5  out of  5
rating by Zarif Khakulov
"Thanks Daler for help:)"
We responded:
"Thank you, Zarif, for your kind words. We’re happy to hear that Daler was able to help you! - Steve Fay State Farm Insurance "
Profile photo of Ivan Batyn

Ivan Batyn

November 7, 2025

5  out of  5
rating by Ivan Batyn
"Taras, thank you so much! I had a great experience. Taras was always in touch, very patient, and answered all my questions. I highly recommend this specialist. Thank you again!!!"
We responded:
"Thank you, Ivan, for your kind words. We're glad Taras was patient, responsive, and able to answer all your questions. Your recommendation means a lot to us! - Steve Fay State Farm Insurance "
Profile photo of Tiff Lu

Tiff Lu

October 31, 2025

5  out of  5
rating by Tiff Lu
"谢谢赵小姐的专业知识。"
We responded:
"Thank you, Tiff! We appreciate Ms. Zhao’s expertise and are glad she could assist you. - Steve Fay State Farm Insurance "
Profile photo of Alisher Abdufattohzoda

Alisher Abdufattohzoda

October 30, 2025

5  out of  5
rating by Alisher Abdufattohzoda
"Спасиба далер"
We responded:
"Thank you, Alisher! We appreciate your kind words and are glad Daler could assist you. - Steve Fay State Farm Insurance "
Profile photo of yuheng liang

yuheng liang

October 29, 2025

5  out of  5
rating by yuheng liang
"Sora helps me set up Home and Auto policy with enhanced coverage!! Educated me that price is not the only thing to look at, getting enough coverage to protect my asset should be the priority"
We responded:
"Thank you, Yuheng! We're glad Sora could help you set up your home and auto policies with the right coverage and provide valuable guidance about protecting your assets. We appreciate your thoughtful feedback! - Steve Fay State Farm Insurance "
Profile photo of Zhu Rong

Zhu Rong

October 29, 2025

5  out of  5
rating by Zhu Rong
"Olivia非常有耐心,很专业,性格也好,非常感谢你的帮助 人非常非常的好 是我见过最有耐心的"
We responded:
"我们感谢您对与Sora的经历的积极反馈。我们很高兴听到,在您的互动中她表现出耐心、专业和亲切。如果您需要进一步的帮助,请随时联系我们。Steve Fay - State Farm办事处愿意提供协助! - Steve Fay"